FAQ (Frequently Asked Questions)

1. Do you offer free shipping?

Yes! We provide free shipping on all orders within Australia and New Zealand.

2. How long will my order take to arrive?

• New Zealand: 2-5 business days
• Australia: 5-10 business days

You’ll receive a tracking number once your order is shipped.

3. What payment methods do you accept?

We accept:

• Credit/Debit Cards (Visa, MasterCard, AMEX)
• PayPal
• Afterpay (Buy now, pay later)

4. How can I track my order?

Once your order is shipped, you’ll receive an email with tracking details.

5. Can I return or exchange an item?

Yes! We have a 30-day return policy. Items must be unused and in original packaging. Contact us at contact@NoneTools.com for return requests.

6. Do you sell to businesses and trade customers?

Yes! If you're a contractor, tradesperson, or business, contact us for bulk discounts and trade pricing.

Still have questions?
📧 Email us at contact@NoneTools.com